About Lumi Ride

Lumi Ride is building a modern care transport ecosystem for NDIS participants, seniors, carers, and partner organizations with a focus on accessibility, trust, and operational excellence.

What we do

We provide scheduled and assisted transport with consistent communication, verified drivers, and transparent billing across private pay, plan-managed, and partner-funded rides.

Accessible by designReliable pre-book certaintyCompliance and safety firstRespectful support for every rider

Who we support

  • Participants and families needing reliable mobility support.
  • Aged care facilities and nursing homes.
  • Hospitals, clinics, and allied health providers.
  • Support coordinators, plan managers, and partner agencies.

How the platform works

Step 1

Request

Bookings from app, phone, or partner roster are captured in one queue.

Step 2

Match

Dispatch allocates nearby verified drivers using proximity + fairness rules.

Step 3

Track

Riders and carers receive live ETA, pickup, and drop-off notifications.

Step 4

Settle

Trips flow to invoicing, payment confirmation, and report exports.